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MCIC Vermont is seeking a Director of Quality and Patient Safety serves as a principal liaison between MCIC’s Patient Safety and Loss Prevention Department and an assigned University Research Hospital System. The PLSP Director is responsible for providing on-site risk identification, risk reduction and patient safety consultation, education, and technical assistance to promote proactive risk reduction strategies. As patient safety and risk reduction subject matter resource, the PLSP Director is responsible for successfully coordinating and monitoring MCIC supported patient safety and risk management activities. The Director works closely with hospital executive leaders to ensure alignment of MCIC’s and Subscriber’s patient safety and loss prevention strategic goals.
Serves as principle liaison between MCIC’s Patient Safety and Loss Prevention Department and assigned MCIC Subscriber:
Updates, maintains and distributes organizational profile grid
Stays informed and communicates Subscriber’s applicable structural and leadership changes
Builds relationships with institutional leaders to support subscriber’s loss prevention and patient safety efforts
Collaborates with Patient Safety Associate Directors and Subscriber stakeholders to adapt initiative goals into local project plans
Acts as primary patient safety relationship manager for assigned Subscriber.
Serves as MCIC liaison to Subscriber’s Quality/Patient Safety and Risk Management leaders
Tracks and analyzes claims and event data, along with clinical and other information to identify current and emerging areas of risk
Conducts ongoing focused risk assessments
Performs risk assessments of new entities and new physicians; provides risk analysis to assist Underwriting evaluate risk; develops risk mitigation plans based on findings
Coordinates the onboarding and integration of new physicians and entities into MCIC programs/initiatives
Communicates regularly with MCIC Claims and Underwriting Director
Collaborates effectively with all MCIC departments regarding claims activity
Communicates concerns and/or trends noted in Subscriber claim activity to MCIC senior leaders and team. Compiles, annotates and delivers clinical risk reports as assigned, including periodic Institutional Risk Analysis (IRAs)
Patient Safety and Risk Mitigation
Serves as MCIC’s Patient Safety and Risk Reduction subject matter resource to assigned institution
Supports patient safety and risk management programs at assigned organizations; assists to proactively identify risk reduction strategies
Provides evidence-based recommendations to clinical and administrative leadership to reduce and/or mitigate identified and/or potential risks
Develops and cultivates relationships with assigned Subscriber leadership to identify areas for patient safety/performance improvement initiatives, risk controls, risk mitigation and risk reduction
Compiles and delivers periodic reports to appropriate Subscriber stakeholders to assist in prioritization of risk reduction and patient safety activities
Collaborates with Subscriber’s clinical and administrative leaders on the implementation of MCIC clinical initiatives’ risk reduction project plans
Works with assigned Subscriber to implement MCIC supported clinical initiatives, including prescribed best practices
Mentors and coaches Subscriber staff members, clinical and administrative committee members, and initiative work group members in the execution of initiative project plans
Coordinates the collection and submission of assigned Subscriber’s clinical initiative data and metrics
Collaborates with Subscriber’s senior leaders to ensure alignment with patient safety and risk management programs
Collaborates with Subscriber’s clinical leadership to advocate for the allocation of adequate project resources to support initiative success
Communicates ongoing initiative progress and any barriers to success with Subscriber and PSLP senior leadership
Escalates concerns regarding initiative adoption or progress to Subscriber’s Executive Sponsors and senior leaders
Performs periodic objective assessments of clinical initiative performance at assigned subscriber
Works with Subscriber’s clinical leaders to guide the integration and adoption of the initiative best practices into organizations’ ongoing operations
Provides coaching, mentoring along with orientation, training and professional development support for MCIC funded positions
PSLP Business Unit Operations
Manages expenditures consistent with approved budget
Oversees MCIC supported positions and funded activities
Monitors and coordinates budget reports and variances
Produces Subscriber-based status reports, including periodic initiative-based activities
Other tasks and duties as needed to support the team and/or business
Master's Degree or higher in Nursing, Health Services, Allied Health
Minimum of ten (10) years administrative, leadership experience in healthcare risk management, medical malpractice insurance, clinical operations, and/or quality management, performance improvement/patient safety
Demonstrated experience in the management of risk reduction activities for several hospitals/health system
CPHRM or CPPS preferred. Required within one year of hire.
Internal Number: 1
About MCIC Vermont
MCIC is a specialty insurance company that provides medical professional and general liability insurance coverage and risk management services to its academic medical center Subscribers and their various affiliated entities, employees and physicians. The Company’s goal is to be the leading medical malpractice (captive) insurer.