Primary City/State:

Department Name:

Work Shift:

Job Category:

The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you're ready to change lives, we want to hear from you. Apply today.

You will work at Banner Thunderbird Medical Center in Glendale, AZ. Teamwork is strong in this department and Banner Thunderbird Medical Center is truly a collaborative environment between nursing, physicians, and other therapies. Join us as we improve the lives of the patients we care for through outstanding nursing care.

Bring your passion for quality patient care that supports Our Nonprofit Mission "Making healthcare easier, so life can be better." This Mission statement drives the Quality Team to remain focused on the consumer. As a Quality Specialist you will be part of a team dedicated to reducing variation and increasing reliability across the facility, Banner Academic division, and the entire Banner Health system. As a Quality Specialist you will have the opportunity to participate in implementation of evidence based practice and project to improve patient care. This position will work with a wide variety of teams including Med/Surg, Cardiac Services, Dialysis, Observation, Wound care, Respiratory, and may more! You will work Mondays - Fridays during business hours.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

Nonprofit Banner Thunderbird Medical Center opened its doors in 1983 and has been growing ever since to meet the health care needs of the communities it serves in northwest metropolitan Phoenix. Today, the 555-bed hospital - one of the largest hospitals in the state - is annually ranked as one of the top hospitals in the Phoenix metropolitan area by US News & World Report and enjoys a reputation as the preferred provider of care to children and adults in the area in consumer preference surveys. The tertiary care hospital provides everything from routine to advanced, specialized care to both adult and pediatric patients. Specialized services include cardiology, orthopedic surgery, pediatrics, neurosurgery, robotic surgery, stroke care and a women and infants services program. Additionally, in partnership with top-ranked MD Anderson Cancer Center, Banner Thunderbird also offers state-of-the-art cancer care. Banner Thunderbird is certified as a Joint Commission Primary Stroke Center and features a 35-bed Level III neonatal intensive care unit that cares for babies of high-risk pregnancies and those born prematurely. Banner Thunderbird is also home to the only pediatric intensive care unit for seriously ill or injured children in the area. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.

POSITION SUMMARY
This position provides ongoing assessment of performance, facilitates prioritization of improvement activities, oversees performance improvement projects and ensures successful clinical project implementation at operating entities. The position works closely with both system and operating entity initiatives. All work processed by the incumbent is considered confidential and protected from discovery, pursuant to state statutes.

CORE FUNCTIONS
1. Supports implementation of clinical practices. May support and facilitate implementation and performance improvement activities related to or resulting from patient safety, harm reduction, clinical performance, peer review, and compliance with the requirements of regulatory and accrediting agencies such as TJC, CMS, Quality Improvement Organization and DHS.

2. Provides ongoing assessment of performance, analyzes clinical outcome data, and identifies performance improvement opportunities or trends. Conducts high level assessments, gathers information and collaborates with the appropriate process owner(s) to identify opportunities for improvement. Analyzes data for administrative and clinical decision making.

3. Facilitates prioritization of improvement activities with system and facility leadership.

4. Supports development of annual quality plans with service line/process owners.

5. Initiates and oversees performance improvement projects in collaboration with project lead. Serves as a resource and/or facilitates improvement teams to plan, implement, and coordinate entity activities to maximize clinical and operational outcomes. Participates on improvement teams, guiding/coaching them on the system defined improvement process.

6. Serves as a resource for assessment of clinical performance and performance improvement methodologies throughout the facility and system.

7. Maintains clinical performance assessment, performance improvement, change management and project facilitation expertise through independent study as well as attending education workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

8. Responsibilities cross all levels of internal customers including the department, facility and system, and external customers including but not limited to the medical staff, the community, regulatory bodies and state agencies.

MINIMUM QUALIFICATIONS

Requires Bachelor's degree or equivalent in nursing or other healthcare related field.

RN license in state worked OR a clinical background with current license/certification or equivalent experience.

Requires a proficiency level typically attained with 5 years acute care clinical experience.

Requires ability to perform complex statistical analysis and highly developed problem solving skills. Requires the ability to manage programs and projects. Requires demonstrated excellence in interpersonal and written communication skills.

PREFERRED QUALIFICATIONS

Registered Nurse (RN) license preferred. Certified Professional in Healthcare Quality (CPHQ) certification is preferred. Experience with process improvement, regulatory/accreditation programs, data management, and analysis including graphic development and presentations is highly desirable.

Additional related education and/or experience preferred.