The regulatory function is vital in making safe and effective healthcare products available worldwide. Individuals who ensure regulatory compliance and prepare submissions, as well as those whose main job function is clinical affairs or quality assurance are all considered regulatory professionals.
One of our most valuable contributions to the profession is the Regulatory Code of Ethics. The Code of Ethics provides regulatory professionals with core values that hold them to the highest standards of professional conduct.
Like all professions, regulatory is based on a shared set of competencies. The Regulatory Competency Framework describes the essential elements of what is required of regulatory professionals at four major career and professional levels.
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The Quality Management department is led by the Director of Quality and the Manager. Staff includes the Manager of Regulatory Compliance, an Outcome Coordinator and the Infection Preventionists. Department staff assist in the development, management, and implementation of comprehensive strategic initiatives in the areas of quality improvement, regulatory compliance and related areas to support/enhance patient safety. They are responsible for the analysis of clinical outcomes and care delivery processes to promote Quality Improvement along with reporting to various Committees. The interesting and challenging work requires a strong foundation of clinical knowledge and the ability to understand and integrate information into a comprehensive clinical picture. The department works closely with Administration, physicians, risk managers, information systems specialists, and other staff to derive meaningful information that has clinical relevance. They help identify concerns and processes that effect patient safety. They are involved in process improvement teams. Regulatory Compliance activities are centered on the achievement and maintenance of various regulatory and accreditation requirements. The Infection Preventionists are responsible for the implementation and coordination of the hospital-wide Infection Prevention Program at both the acute care facility and the psychiatric facility. The principal goals are to protect the patient, protect the healthcare worker, visitors and other in the healthcare environment. They objective is to accomplish the goals in a cost-effective manner whenever possible.
All staff are experienced RNs looking for a different and challenging career.
Position Summary: Responsible for the planning, organizing, management and evaluation of operations of quality, care management, infection prevention, regulatory compliance and medical staff services of assigned facilities. Responsible for the coordination of care for all patients through the continuum of care in assigned facilities. Fluent in quality improvement principles and Care Management requirements. This position manages all HR activities including daily staffing for discharge planning activities for responsible departments. This position reports to the District Director and the CNO/CAO of the facility.
Minimum Experience: A minimum of five (5) years of experience with at least three (3) years in a hospital setting.
Licensure Requirements: Valid Tennessee RN license. CCM, ACM or CPHQ certification required or must be working toward and obtain within eighteen (18) months of employment in position. Employee must have a valid Tennessee driver’s license Class D and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.
Internal Number: 3260300
About Covenant Health
Covenant Health is East Tennessee’s top-performing healthcare network with 10 hospitals and over 85 outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned, not-for-profit healthcare system and the area’s largest employer with over 11,000 employees.
Covenant Health is the only healthcare system in East Tennessee to be named six times by Forbes as a Best Employer.