Colorado Hospital Association (CHA) is the leading voice of Colorado’s hospital and health system community. Representing more than 100 hospitals and health systems throughout the state, CHA serves as a trusted, credible and reliable resource on health issues, hospital data and trends for its members, media, policymakers and the general public. Through CHA, Colorado’s hospitals and health systems work together in their shared commitment to improve health and health care in Colorado. For more information on CHA, visit www.cha.com.
CHA is committed to achieving equitable health outcomes by eliminating bias and barriers. CHA values different backgrounds, experiences, and viewpoints. By promoting diversity among employees and member hospitals, the Association furthers its mission of advancing the health of Colorado communities.
The Director of Quality Improvement and Patient Safety will lead and direct CHA patient safety programs and quality initiatives. The CHA Patient Safety Program is robust and dynamic and has a critical role that contributes to the achievement of both CHA’s commitment to improve hospitals’ clinical performance, and meet CHA yearly target metrics as well as its overall mission/vision/strategy. This program closely works with CHA member hospitals and health systems and the American Hospital Association to achieve both individual facility and statewide goals in the area of clinical improvement and patient safety. Additionally, this director collaborates with numerous outside organizations and collaboratives regarding the high-quality, safe patient care, which in turn affects the care given by CHA members, within their settings.
Essential Job Duties and Responsibilities:
Plans, organizes, staffs, directs and supervises activity and personnel in the department.
Directs the operations of the Patient Safety Department, its staff and budget and grants.
Manages CHA’s Patient Safety program including the coordination of the various related initiatives, aligns activities with CHA strategic priorities and pursues opportunities for funding.
Is responsible for the implementation of the association’s quality and patient safety plan.
Facilitates, develops, and promotes statewide quality improvement initiatives.
Assures that statewide initiatives collect, accurately analyze and report data to measure improvement.
Participates on the CHA Clinical Excellence Council and provides information and support for Council meetings.
Oversees hospital data reporting for Colorado Hospital Report Card.
Educates and informs quality leaders in Colorado hospitals to stay current with national and state trends and regulations.
Promotes a culture of safety, high-reliability, patient and staff engagement, and performance excellence in all Colorado hospitals.
Maintains current competency and expertise in quality and patient safety.
Provides guidance on the development of educational programs regarding quality improvement and patient safety issues, including the Patient Safety Leadership Congress, in collaboration with the Education Department.
Analyzes legislation and regulations related to patient safety and quality improvement as needed and provides summaries and recommendations for the membership as well as CHA staff.
Participates in CHA internal activities including attendance at meetings, supervision of assigned personnel and compliance with personnel and department policies.
Promotes collaboration and integration with all departments and initiatives of CHA.
Responsible for regularly updating CHA staff, CHA Board of Trustees and members on the progress quality improvement and patient safety initiatives.
Collaborates with regulatory bodies such as Center for Medicare Medicaid Services (CMS), HRET and Health Care Policy and Finance (HCPF), and related organizations such as Telligen, CHCA, etc.
This position directs and supervises the activities of the Clinical Quality Improvement and Patient Safety team.
Knowledge, Skills and Experience required (unless otherwise noted):
Graduation from an accredited college or university with a bachelor’s degree (BS or BA)
Master’s degree highly preferred in the area of master’s in public health (MSPH or MPH), hospital administration or other relevant area
Minimum five years of related hospital experience in clinical and/or patient safety areas
Minimum three years in middle to high level management (budgets, financials, personnel management)
CPHQ certification or equivalent
Experience in process improvement, data analysis, project and change management
Public health, patient safety and/or clinical knowledge
Ability to lead, motivate and inspire both internal and external teams
Ability to multi-task and manage numerous responsibilities concurrently
Excellent organizational, leadership, supervisory and interpersonal relationship skills
Excellent written and oral communication skills
Demonstrated knowledge of MS Office and related programs
Strong internet research skills
Physical Demands / Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is located at CHA offices in Greenwood Village. Travel may be required for meetings, thus a valid driver’s license and reliable transportation is required.
Working conditions are normal for a fast-paced office work environment.
Requires travel within Colorado to member facilities.
Requires occasional overnight travel and weekend and/or evening work.
Presentation of technical material in group settings required occasionally.
Individuals may need to sit or stand as needed.
Requires walking primarily on a level surface for occasional periods throughout the day.
May include lifting up to 25 pounds of files on a regular basis. Proper lifting techniques required.
Material and Equipment Directly Used:
Personal computer with Microsoft Office software applications.
Software applications including but not limited to database management, statistical analytics, data analytics presentation tools, QuickBooks for not-for-profit organizations
CHA strives for a diverse, equitable, and inclusive workplace where employees can feel valued as their authentic selves. CHA does this by offering and prioritizing:
Flexibility and work/life balance
Personal and professional development opportunities
Open and honest discussions about the company and its culture
An environment where each and every person can make an impact
Competitive salaries with outstanding employee benefits including 99 percent employer paid medical coverage, exceptional HSA and 401(k) contributions, paid time off, and much more
As an Equal Opportunity Employer, CHA makes employment decisions based on the merit and qualifications of those who apply. CHA is committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
CHA will make every effort to find a reasonable accommodation for any qualified applicant that chooses to disclose a physical or mental limitation/disability. If you believe you require accommodation for any stage of the hiring process, please contact CHA at 720-489-1630.
Currently, CHA employees are able to chose between remote or in-person office work (with enhanced safety protocols). As COVID-19 conditions improve, CHA will gradually transition back to a hybrid environment with a mix of in-office and remote flexibility. The CHA office is conveniently located in the Denver Tech Center just off I-25 and Orchard, a five minute walk from the Orchard light rail station.
The Colorado Hospital Association represents all types and sizes of hospitals throughout Colorado: private and government-operated, metropolitan and rural, investor-owned and not-for-profit. Our members care for more than 471,000 people in general, academic, specialty and rehabilitation hospitals. More than 8 million outpatient visits - including surgeries, home healthcare and emergency room visits - were recorded. With more than 55,000 people employed (full-time equivalents) and a combined payroll and benefits of more than $3.3 billion, Colorado hospitals are important to the state as major economic and employment contributors as well as health care providers.