Sr Director, Healthcare Quality and Patient Safety
Beth Israel Deaconess Hospital Needham
Location: Needham, Massachusetts
Type: Full Time
Required Education: Masters
Hospital, Public and Private
Internal Number: 41383BR
Under general direction of the Chief Medical Officer, the Sr. Director will lead the hospital in developing an organizational culture which embraces high reliability and a culture of safety and patient centeredness. The senior director ensures compliance with regulatory and accrediting bodies and third party payer “pay for performance” programs. The senior director also leads measurement and analysis of clinical care and programs. The senior director works with other leaders in the development of organizational goals and requisite quality improvement initiatives based on its strategic priorities. The position requires an individual with hands on experience working on performance measurement, analysis and interpretation of data as well as regulatory and accreditation requirements. The incumbent must also have a vision for patient safety and the ability to lead the staff toward changes that contribute to a culture of quality and safety throughout the hospital. As components of the Quality and Patient Safety Department, the Sr. Director will supervise the day to day activities of the Quality Improvement Specialists, the Infection Control Preventionist (RN), the Patient Safety and Risk Manager, and the Patient Advocate. The Sr. Director serves as primary liaison with MA Department of Public Health, MA Board of Registration in Medicine, Joint Commission, etc. and provides oversight and support for the Joint Commission activities. The Sr. Director will chair and/or participate in quality meetings as determined by the CMO and the Senior Director represents BID-Needham in relevant BILH committees and activities.
Requires master’s degree with a minimum 5-8 years related work experience and 1-3 years supervisory/management experience.
Current MA Registered Nurse Licensure required or other relevant clinical health care professional licensure such as Registered Pharmacist.
Licensed master’s prepared RN or RN JD preferred.
Requires clear and concise communication skills, written and oral as well as demonstrated leadership and interpersonal skills.
Must demonstrate extensive knowledge of business and health care systems, as well as understanding of financial systems and strong analytical and problem solving ability.
Must have familiarity with use of multiple organizational quality portals (CMS, MA Health, Joint Commission, vendors, Vizient Clinical Data Base, etc.
The ability to take initiative to be proactive in identifying problems and working towards solutions is required.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Beth Israel Deaconess Hospital?Needham (BID?Needham) is a licensed 58-bed acute care community hospital. BID?Needham has served residents in Needham, Newton, Dedham, Dover, Medfield, Sherborn, Wellesley, Westwood and other surrounding communities for more than 100 years. The hospital has been recognized by several organizations for quality and safety, including the Gold Seal of Approval® from The Joint Commission and a first-place Accountable Care Compass Award from the Massachusetts Health & Hospital Association (MHA).
BID?Needham is part of Beth Israel Lahey Health, a new health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education.
BID Needham has had a direct affiliation with Beth Israel Deaconess Medical Center since 2000, facilitating the clinical integration of staff and resources in emergency medicine, hospital medicine (hospitalists), cardiology, radiology, orthopedics, pathology, as well as many surgical services and oncology housed in the Beth Israel Deaconess Cancer Center and Surgical Pavilion.