Manages and coordinates facility-wide efforts to ensure that Performance Management (PM) and Quality, Safety, and Reliability (QSR) Improvement programs are developed and managed using data-driven focus that sets priorities for improvements. The Quality, Safety, and Reliability Manager will assess, analyze and recommend quality and clinical performance improvement processes to assure that the highest standards of quality care have been achieved for the facility. This position will provide clinical expertise and support within the Performance Improvement Department. Additionally, this position is responsible for gathering of quality metric data, and presentation of reports to the Performance Improvement Teams and Committees, and the Quality Committee of the Board.
Master level education and/or Certified Professional in Healthcare Quality preferred.
Must possess excellent communication, organizational, and human relation skills. Must have flexibility in dealing with changing job demands.
Must have the ability to relate and to interact with physicians and hospital staff, in a positive, productive, collaborative and professional manner.
Works effectively in multi-disciplinary teams, leading and facilitating teams to move the organization to new areas of excellence.
Three years clinical experience in a healthcare organization required. Quality Improvement background preferred.
Ability to communicate effectively both verbally and in writing.
Must be proficient in word processing, graphic, and spreadsheet software. Experience with Quality Improvement Database preferred.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.