Bay Materials strives to be the best provider of materials used for fabricating devices and treatments in the dental and orthodontic industry. This position is responsible for overseeing the company Quality Management and Regulatory Affairs activities and processes for products marketed in current and future markets, and for ensuring compliance to all applicable Quality System Regulations, including ISO 13485 and any other applicable quality and regulatory requirements for design and manufacturing. This role will evolve along with the company QMS as the company develops and commercializes new products and gains approval to market in various geographic markets.
Essential Functions and Duties:
Quality Management
Maintains the company Quality Management System to meet all applicable requirements for design & development, manufacturing and distribution for all Bay Materials products
Drives continuous improvement projects including the development of improved Quality Systems processes
Manages Quality personnel(s) which may include individuals whose functions include Quality Engineering, Document Control, Incoming Inspection, Quality Assurance Testing, Calibration, Validation, and other related responsibilities
Maintains a thorough understanding of medical device quality system requirements such as ISO 13485
Ensures required quality procedures are established including CAPA, Non-Conforming Product, Risk Management, Post-market-surveillance, Purchasing Controls, Management Review, Traceability, Employee Controls, Post market management, Change Control, Advisory Notifications, Supplier compliance and others as coordinated within the Quality team and with other cross-functional departments
Ensures the company internal audit schedule is managed in accordance with existing procedures.
Coordinates and prepares site audit from health authority, notified bodies, and key customers.
Ensure quality compliance is well established at supplier especially for critical suppliers
Develops and conducts training on key quality topics and best practices including Root Cause Investigations, CAPA investigations, Management Responsibility, GMP/GDP, Audit Readiness, and Validation
manages internal processes and metrics are aligned to create highest product quality to achieve business objectives.
Collaborates with Research & Development and Manufacturing organizations to ensure compliance is met and maintained.
Follows safety rules and maintains personal safety and the safety of others, including maintaining a clean and safe work area
Accurately records and reports information as required
Ensure product release according to defined specifications
Be site management representative
Regulatory Affairs
Assess regulatory requirements and guidelines for countries in which Bay Materials markets and sells its products.
Ensure that all applicable regulatory documentation requirements are met for each country.
Coordinate and organize test data and clinical or scientific reviews in support of regulatory submissions
Communicate with regulatory agencies and reviewers to ask or answer questions
Ensure compliance with product labeling and packaging requirements
Coordinate work or projects with 3rd party testing or consulting services
Prepare for and lead ISO audits and certifications, or other accreditation efforts
Prepare for and support internal and external audits
Review and revise regulatory documents related to company products
Review and approve all sales and marketing materials to ensure compliance with applicable regulatory requirements
Non-essential Functions and Duties:
Perform other related duties and responsibilities as assigned
Management Responsibilities:
This position manages the following positions:
Manages Quality personnel(s) which may include individuals whose functions include Quality Engineering, Document Control, Incoming Inspection, Quality Assurance Testing, Calibration, Validation, and other related responsibilities
Manage and lead diverse teams from different cultural backgrounds
Foster an inclusive work environment that respects and leverages cultural differences
Provide training and development programs to enhance cross-cultural competencies within the organization
Minimum Qualifications:
Bachelor’s degree in chemistry, biology, engineering, technology, or related science
8+ years relevant experience in quality control, quality assurance, and regulatory affairs at a Class I or Class II medical device manufacturer
8+ years experience formal ISO 13485 Lead Auditor training or agree to successfully complete such training within the first 6 months of employment
8+ years of experience utilizing the basic quality tools including RCA, Fishbone analysis, SPCs, checklists, histograms, Pareto, scatter diagrams, process mapping and flow charts
8+ years of experience producing technical documents, such as draft management review, KPIs at defined timeline, risk management for the quality system and formal procedures/ work instructions
Preferred Qualifications:
Masters degree in chemistry, biology, engineering, technology, or related science preferred
Familiarity with GDP (Good Documentation Practices)
Familiarity with and competency in Document and Record Control including 21 CFR Part 11 Compliance
Familiarity with U.S. and International medical device regulations
Excellent interpersonal, verbal, and written communication skills
Basic computer skills, including Microsoft Office Suite