This position is responsible for the day-to-day operations and oversight of the quality improvement department staff to ensure all regulatory and quality related activities are performed with efficiency and accuracy. This position requires exceptional interpersonal communication, customer service, and organizational skills required. The quality improvement supervisor is required to meet all managed care delegation requirement for this position to ensure compliance with meeting all turnaround times for preservice appeals, grievances, health plan audits and denial letters. Manages day to day oversight of staff activities to ensure consistent processes are identified and implemented to achieve compliance in accordance with health plan delegation agre